BOOKING TERMS & CONDITIONS

  REMINDER: Your order is not confirmed until invoice is paid.

• Order is not confirmed until invoice is paid. 
• 50% deposit is required on all bookings (required withing 3 days of receiving       invoice)
• Remaining 50% is due 7 days prior to event. 
• Public holiday events will incur a 10% surcharge. 
• Travel - $1.75 per km from East Gosford. 
• Pick up charge – $1.75 per km from East Gosford. 
• Grazing table booking deposits are non-refundable.
• Cancellation with more than 7 days notice will give you a store credit for up to 365       days from deposit payment
• Cancellation with less than 7 days notice will result in your deposit being forfeited       and no store credit will be give.
• Any box order that has been fully paid for is non-refundable (in the chance a      customer may need to cancel their order). 
• You will be given a store credit to use from 28 days of payment date UNLESS       cancellation occurred within 24 hours of agreed delivery date, in which case your payment will be forfeited.
• Products may be replaced with a product of equal or higher value if there are stock      shortages.
• Allergen traces may be present, however we do take great care, especially when      preparing allergen friendly boxes.
• All products must be consumed within three (3) hours after the grazing table has been set up or from the delivery of a takeaway box order, in line with government rules and regulations. Consumption of said products beyond the said period shall be at your own risk. 
• Coastal Grazing by Eloise shall not be liable for any resulting damage, injury or sickness whatsoever, whether remote or proximate, for failure to consume orders within three (3) hours of set up or delivery, or for the customer’s failure to take health, safety and hygienic measures into consideration when consuming food products.